Shipping Policy
1. Shipping Destinations
We currently ship within the United States only.
2. Currency
All product prices and applicable charges are listed in U.S. dollars (USD).
3. Shipping Rates and Methods
We offer free standard shipping on all orders. No shipping fees apply, and no minimum purchase requirement is necessary.
Standard shipping is currently the only available shipping method.
4. Processing Time
Orders are processed and shipped within 1–2 business days.
Business days are Monday–Friday, excluding U.S. federal holidays.
Orders placed before 5:00 PM Pacific Time (PT) on a business day will begin processing the same business day. Orders placed after 5:00 PM PT, or on weekends or holidays, will begin processing on the next business day.
5. Estimated Delivery Time
Once shipped, standard delivery typically takes 3–5 business days within the United States. Delivery to remote areas may take longer.
The total estimated time from order placement to receipt is 4–7 business days, including processing and transit time.
All delivery times are estimates and are not guaranteed.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package. Please allow up to 24 hours for tracking information to become available with the carrier.
7. Unforeseen Delays
Delivery timelines may be affected by circumstances beyond our reasonable control, including but not limited to severe weather, natural disasters, carrier delays, peak holiday shipping volumes, or other force majeure events.
We will make reasonable efforts to notify you of any significant delays. We are not responsible for delays caused by the carrier or events outside our control.
8. Address Changes
Please review your shipping address carefully before placing your order. Address changes are not permitted after an order has shipped.
If you notice an error before shipment, please contact us immediately at support@imnwt.com, and we will make reasonable efforts to assist.
We are not responsible for packages delivered to an incorrect address provided by the customer.
9. Taxes
The final total displayed at checkout includes the product price and any applicable taxes. No shipping fee will be added.
10. Contact
If you have any questions about shipping, please contact our customer service team at support@imnwt.com.
Customer service hours are Monday–Friday, 9:00 AM–5:00 PM Pacific Time (PT), excluding U.S. federal holidays.
